Terms and Conditions

Overview

This website is operated by Total Care Essentials, LLC, doing business through ariawellnessproducts.com (“ariawellnessproducts.com”, “we”, “us” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, checkout pages, offers, promotions and recurring programmes.

By visiting our website, placing an order, purchasing a product, enrolling in a recurring programme or otherwise using our services, you agree to these Terms and any other policies referenced on our website, including our Privacy Policy and Return and Refund Policy.

Please review these Terms carefully before making a purchase. If you do not agree to these Terms, you should not use the website or purchase our products or services.

1. Online store terms

By using this website or purchasing from us, you represent that you have reached the age of majority in your state or jurisdiction of residence, or otherwise have legal authority to enter into a binding agreement.

You may use the website, products and services only for lawful purposes and in accordance with these Terms.

2. General conditions

We reserve the right to refuse or cancel service or orders when reasonably necessary, including in cases involving suspected fraud, unauthorised transactions, pricing errors, product availability, abuse of promotions, resale activity or violation of these Terms.

You may not reproduce, duplicate, copy, sell, resell, exploit or commercially use any portion of our website or its content without our written authorisation.

Headings contained in these Terms are provided for convenience and do not affect the interpretation of any provision.

3. Website information

We make reasonable efforts to keep website, product, pricing, availability and offer information accurate and current.

Website content is provided for general informational purposes and may be updated or corrected from time to time.

4. Prices, promotions and changes

Product prices, promotional prices, package configurations, shipping charges, discounts and available offers may change from time to time.

The price and terms displayed to you at checkout when you submit your order will govern that transaction, except in the event of an obvious pricing or technical error.

Different customers may be presented with different promotional offers, package combinations, discounts or pricing depending on the applicable promotion or sales funnel. The availability of one price or promotion does not guarantee that the same offer will remain available in the future.

5. Products and purchase options

ariawellnessproducts.com offers wellness, recovery, personal-care and related consumer products through individual products, packs, packages, sets, collections, bundles and promotional offers.

Product names, included items, quantities, prices, discounts, shipping charges and other applicable purchase terms are displayed on the relevant product, offer or checkout page before purchase.

Unless an offer or checkout page expressly identifies a purchase as recurring or subject to automatic renewal, purchases are one-time transactions. Product configurations, names, availability and promotional offers may change from time to time, and your order confirmation will identify the applicable purchase and amount charged.

6. Monthly Program and recurring billing

Certain customers may choose to enrol in an optional Monthly Program.

Initial order. Your initial enrolment in the Monthly Program is $49.00 and includes the products shown on the applicable offer or checkout page at the time of purchase.

Recurring monthly shipment. Beginning approximately 30 days after enrolment, and every 30 days thereafter until cancelled, the Monthly Program renews at $97.00 per shipment, plus $9.95 shipping, for a recurring total of $106.95, plus applicable tax. The products included in recurring shipments will be identified in the applicable offer, checkout page or order confirmation, and may vary as disclosed at enrolment or as otherwise permitted under these Terms.

Automatic renewal authorisation. By enrolling in the Monthly Program, you authorise ariawellnessproducts.com, operated by Total Care Essentials, LLC, and its payment service providers to charge your payment method for the recurring amount approximately every 30 days until cancelled. No additional authorisation is required before each scheduled charge.

Cancelling the Monthly Program. You may cancel by email at support@ariawellnessproducts.com or by telephone at (800) 556-4058. To avoid the next scheduled charge, cancellation must be received and completed at least 48 hours before the next billing date.

If an order has already entered processing or shipped before cancellation becomes effective, that order may still be charged and will be subject to the applicable Return and Refund Policy. Once cancellation is effective, future recurring renewals will stop. There is no minimum enrolment period unless a different requirement is clearly disclosed and accepted before purchase.

Price changes and product substitutions. We may change the recurring price or make reasonable product substitutions due to availability, discontinuation, supply changes or similar circumstances. We will provide any advance notice required by applicable law and, for a material price increase or material product substitution, at least 10 days’ advance notice by email.

You may cancel before a notified change takes effect. Minor changes that do not materially affect the nature or value of a shipment may be made without advance notice where permitted by law.

7. Shipping charges

Unless a particular offer states otherwise, physical orders totalling less than $158.00 are subject to a $9.95 shipping charge, while physical orders totalling $158.00 or more qualify for free standard shipping. Digital products do not incur physical shipping charges.

Shipping for the Monthly Program is described in Section 6. Any other applicable shipping charges will be disclosed during the ordering process.

Delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

8. Billing and account information

You agree to provide complete, accurate and current billing, payment, shipping and contact information when placing an order.

You authorise us and our payment service providers to process charges associated with orders you submit and recurring purchases you authorise.

We may limit or cancel orders placed using the same customer account, payment method, billing address, shipping address, household or other identifying information when we reasonably believe the activity involves fraud, unauthorised resale, promotion abuse or another violation of these Terms.

If we cancel or materially modify an order, we may attempt to contact you using the email address or telephone number provided during checkout. You are responsible for maintaining accurate payment information for any recurring programme.

9. Credit card statement descriptor

Charges for purchases made through ariawellnessproducts.com will appear on your credit or debit card statement under the billing descriptor:

ARIAPRODUCTSI8005564058

Please retain this information so that you can recognise charges associated with your purchase.

10. Optional checkout products and services

We may offer optional products, services, discounts, shipping upgrades or other add-ons during checkout.

One optional offering may include a VIP Delivery Package — $14.95. The VIP Delivery Package is a one-time optional purchase unless the offer presented to you expressly states otherwise.

You will not be charged for an optional checkout product unless you affirmatively select or accept the applicable offer.

11. Returns, refunds and exchanges

Returns, refunds, replacements, exchanges and cancellations are governed by the Return and Refund Policy posted on our website.

Certain products may be subject to eligibility requirements based on their condition, type, date of purchase and applicable consumer-protection requirements.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer protection law.

12. Third-party services and tools

Our website and services may rely on third-party providers for functions including payment processing, website hosting, analytics, marketing, communications, shipping, fraud prevention and order fulfilment.

Those third parties may operate under their own terms and privacy practices. We are not responsible for the independent acts, omissions, availability, policies or practices of unaffiliated third-party providers except where required by applicable law.

13. Third-party links

Our website may contain links to websites, services or resources operated by third parties. A link does not necessarily mean that we endorse or control the third-party website.

We are not responsible for third-party content, security, products, policies or transactions. You should review the applicable terms and privacy policies before using third-party services.

14. Comments, reviews and submissions

If you voluntarily submit a review, testimonial, suggestion, photograph, comment, feedback, idea or other content to us, you represent that you have the legal right to provide that material.

You may not submit material that infringes the intellectual property, privacy, publicity or other legal rights of another person. You may not submit unlawful, defamatory, deceptive, threatening, abusive, obscene, malicious or fraudulent content.

To the extent permitted by law and subject to applicable privacy requirements, you grant us permission to use voluntarily submitted reviews and feedback in connection with our business and marketing.

15. Personal information

Our collection, use, storage and disclosure of personal information are governed by our Privacy Policy. By using the website and submitting information to us, you acknowledge that your information will be processed in accordance with that policy.

16. Errors and omissions

Website, product, pricing, promotion, availability, shipping or other offer information may occasionally contain errors or omissions. We may correct such information or cancel an affected transaction where permitted by law.

If an affected order is cancelled after payment has been processed, any applicable refund will be returned to the payment method used for the transaction.

17. Prohibited uses

You may not use the website:

• for unlawful or fraudulent purposes;
• to violate applicable laws or regulations;
• to infringe intellectual property or other legal rights;
• to submit false, deceptive or misleading information;
• to impersonate another person;
• to distribute malicious software;
• to interfere with the operation or security of the website;
• to improperly collect personal information belonging to others;
• to engage in unauthorised automated scraping or data collection;
• to circumvent security or fraud-prevention measures; or
• to abuse discounts, promotional offers, payment systems or refund procedures.

We may restrict or terminate access for violations of this section.

18. Wellness and personal-care product disclaimer

Products and information made available through ariawellnessproducts.com are intended for general wellness, recovery, personal-care and consumer use.

Unless specifically stated otherwise, our products are not intended to diagnose, treat, cure or prevent any disease or medical condition. Website content is not intended to replace advice from a physician, pharmacist or other qualified healthcare professional. Individual experiences and results may vary.

Customers should review product ingredients and directions before use and discontinue use if irritation, sensitivity or another adverse reaction occurs.

If you have a medical condition, allergy or sensitivity, are pregnant or nursing, or have questions regarding whether a product is appropriate for you, consult an appropriate healthcare professional before use.

19. Disclaimer of warranties

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always operate uninterrupted, error-free or securely. Except for warranties expressly provided by us or warranties that cannot legally be excluded, we disclaim implied warranties to the fullest extent permitted by law.

Nothing in this provision limits statutory warranties or consumer rights that cannot legally be waived.

20. Limitation of liability

To the fullest extent permitted by applicable law, Total Care Essentials, LLC, ariawellnessproducts.com, and their respective owners, officers, directors, employees, affiliates, contractors, service providers, suppliers and agents will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages resulting from your use of the website or products.

Where applicable law does not permit a particular limitation or exclusion of liability, that limitation will apply only to the maximum extent permitted by law. Nothing in these Terms excludes liability that cannot legally be excluded.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Total Care Essentials, LLC, ariawellnessproducts.com, and their affiliates, owners, officers, employees, contractors and service providers from third-party claims arising from your violation of these Terms, your unlawful use of the website or services, your infringement of another person’s legal rights, or fraudulent or unauthorised conduct attributable to you.

22. Severability

If any portion of these Terms is determined to be invalid, unlawful or unenforceable, that portion will be interpreted or limited to the minimum extent necessary to make it enforceable where possible. The remaining provisions will continue in effect.

23. Termination

These Terms remain effective while you use the website or services. You may discontinue use of the website at any time.

We may suspend or terminate access to our services when reasonably necessary due to fraud, misuse, unlawful conduct, nonpayment, violation of these Terms or another legitimate business or legal reason. Termination does not eliminate obligations or liabilities that arose before termination.

24. Entire agreement

These Terms, together with our Privacy Policy, Return and Refund Policy and other policies incorporated into your transaction, constitute the agreement governing your use of the website and purchases from ariawellnessproducts.com.

A failure by us to enforce a provision of these Terms on one occasion does not constitute a permanent waiver of that provision.

25. Governing law

These Terms and transactions conducted through ariawellnessproducts.com will be governed by applicable federal law and the laws of the State of Wyoming, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Any rights or remedies provided to consumers under applicable federal or state law remain unaffected.

26. Changes to these terms

We may revise these Terms periodically to reflect changes in our products, services, business practices, legal requirements or policies. The current version will be posted on our website with an updated effective date.

For material changes affecting an active recurring programme, we will provide any notice required by applicable law. For increases to the recurring Monthly Program price or material product substitutions, we will provide at least 10 days’ advance notice by email as described in Section 6.

27. Contact information

Questions regarding these Terms, purchases, recurring billing, cancellations or customer service may be directed to:

support@ariawellnessproducts.com
(800) 556-4058, Monday to Friday, 9am–6pm Mountain Time